Working Agreements

This page describes the working agreements we adhere to as a team. These processes and guidelines will help us all accelerate into success.

Communication

  1. The first step in keeping a healthy team and a great service is to keep teammates and the customer updated with each stage of development
  2. Whether positive or negative, important changes and surprises need to be shared with all involved parties so the best course of action can be determined then executed.
  3. The JDG team meets regularly to discuss completed work, upcoming work, and any other highlights.

Xuality and Timeliness

  1. The customer chooses our team with the expectation that the job is done with a high degree of Xuality.
  2. The customer chooses our team because the timeframe from powertools starting to floor being swept is minimal- there are no delays once effort has begun.
  3. Communicating and being prepared reduces the delays caused by uncertainty for every job.

Preparedness

  1. Simply, the team is always ready to start a new job.
  2. Each contractor has the tools to get the job done.
  3. Communication with the team and client helps to prepare everything for the job.
  4. Being prepared improves the timeframe and prevents delays